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Für Mentees
Für Mentoren
Erste Schritte als Mentor (7)
How do I become a mentor on iknowly?
What are the requirements to become a mentor on iknowly?
What happens after my mentor profile is approved?
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Einnahmen, Auszahlungen und Gebühren (2)
How and when are mentors paid?
How is the iknowly platform fee structured?
Bezahlung erhalten (7)
How Can Mentors Set the Right Prices for Their Mentorship?
How Do I Receive Payouts for Completed Mentorship Sessions?
What happens if my Stripe account is not approved?
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Kommunikation mit Nutzern (4)
How do I communicate with mentees before or after a booking?
How do I handle inquiries from potential mentees?
Can I send custom messages or follow-ups to mentees?
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Mitgliedschaftsverwaltung (3)
Are mentors compensated for the 7-day trial or Intro Session?
What are the expectations for Unlimited Q&A support?
What happens if a member cancels?
Kontoabbau / Abmeldung (1)
How can mentors terminate their participation on the platform?
Buchung und Terminplanung von Mentoringsitzungen (4)
How to Accept or Decline a Booking Request?
How do I find new mentees?
How do I submit a lesson incomplete request?
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Häufig gestellte Fragen (6)
Can I pause or leave anytime?
Do I have to offer a free intro call?
How do I get started?
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Rechtliches und Compliance (1)
How are confidentiality and data protection handled?
Rechtliche und steuerliche Berichterstattung (1)
What tax and compliance requirements apply to mentors?
Mitgliederverwaltung (1)
Can mentors reject or change members?
Plattformregeln (1)
Can mentors offer services or sessions outside iknowly?
Qualität, Verhalten und Richtlinien (2)
What happens if a mentor fails to meet obligations?
What professional standards must mentors follow?
Planung der Verfügbarkeit (1)
How should mentors manage availability?
Fehlerbehebung und technische Probleme (4)
What should I do if I experience technical issues with the platform?
How do I troubleshoot audio, video, or connection issues during a mentorship?
What should I do if a mentee reports a technical issue on their end?
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Sichtbarkeit und Leistung (1)
What performance factors influence mentor visibility and ranking?
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