Help Center

What Happens After My Consultant Profile is Approved?

Once your application is approved, you will receive an email notification confirming your acceptance as a consultant on iknowly. At this stage, you can finalize your profile, set your availability, and start receiving bookings. Below are the next steps in detail:

1. Setting Your Availability

After approval, you need to define your available time slots so clients can book consultations with you.

• Access Your Calendar: Log in to your iknowly consultant account and navigate to the Availability Settings section.
• Set Your Working Hours: Go to the Availability section under the iknowly tab and select the days and times you're available for consultations.
• Flexible Scheduling: You can adjust your Availability at any time to accommodate your personal or professional schedule.
• Real-Time Updates: Consultees will only see and book available slots, ensuring no conflicts or double bookings.

2. Creating a Video Introduction (Optional, Max 3 Minutes)

To increase engagement and credibility, consultants can upload a short video (up to 3 minutes) introducing themselves.

• Why Create a Video?
  • Helps potential Consultees understand your expertise and consultation style.
  • Builds trust and personal connection before a session.
  • Increases your chances of getting booked.
• What to Include in Your Video?
  • Brief Introduction: Your name, industry, and years of experience.
  • Expertise & Services: Key areas of focus and how you can help clients.
  • Your Consultation Approach: What clients can expect in a session with you.
  • Call to Action: Encourage clients to book a session with you.
• Technical Guidelines
  • Keep it professional and well-lit.
  • Ensure clear audio and video quality.
  • Upload the video in the supported formats (MP4, MOV).

3. Updating Your Profile

After approval, make sure your profile is fully optimized:

• Profile Picture: Upload a high-quality, professional photo.
• Professional Bio: Clearly describe your background, skills, and services.
• Services & Pricing: Set your consultation rates based on your expertise.
• Languages Spoken: Mention the languages you can conduct sessions in.

4. Receiving and Managing Bookings

Once your profile is live, Consultees can start booking sessions with you.

• Booking Requests: You'll receive a notification when a client requests a session.
• Response Time: If a session is scheduled more than 48 hours in advance, you must accept or decline the booking within 24 hours.
  • If the session is scheduled between 24-48 hours from the session time, you have 12 hours to accept.
  • If you do not respond within the time limit, the session will be automatically canceled, and the Consultee will not be charged.
• Session Confirmation: Once you accept a booking, the session is confirmed, and both parties receive an email confirmation.
• Calendar Sync: Add confirmed sessions to your personal calendar for easy tracking.

5. Support and Assistance

If you need any help during the onboarding process, you can contact the iKnowly Support Team at support@iknowly.com.

By following these steps, you'll be ready to offer high-quality consultations and grow your client base on iknowly.