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  2. Scheduling Availability
  3. How should mentors manage availability?

Scheduling Availability (1)

  • How should mentors manage availability?

How should mentors manage availability?

Mentors must ensure their availability calendar accurately reflects real-time scheduling capacity.

  • All listed times should be genuinely bookable
  • Frequent short-notice cancellations or no-shows damage member trust and may affect mentor ranking

If temporary unavailability is expected (e.g., travel or vacation), mentors should:

  • Block those dates in advance through the dashboard
  • Inform the iknowly team to avoid accidental bookings
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