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  2. Membership Operations
  3. What are the expectations for Unlimited Q&A support?

Membership Operations (3)

  • Are mentors compensated for the 7-day trial or Intro Session?
  • What are the expectations for Unlimited Q&A support?
  • What happens if a member cancels?

What are the expectations for Unlimited Q&A support?

“Unlimited Q&A” means members may send written questions through iknowly’s messaging system throughout their active membership.

Mentors must:

  • Reply within their stated timeframe (24 h for Pro mentors, 48 h for Standard mentors)
  • Provide constructive, relevant, and actionable guidance

⚠️ Failure to maintain responsiveness may result in lower satisfaction ratings or reduced payouts.

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