Help Center

Can I send custom messages or follow-ups to users?

Yes, you can send custom messages or follow-ups to users at various stages of the consultation process. Here's how you can use this feature effectively:

1. Custom Messages:
   1. You can send personalized messages before or after a session, such as a greeting before the session begins, a thank-you message after the session, or providing any requested follow-up materials.
   2. Custom messages can also be used to inform users about your availability, share special offers, or clarify any last-minute session details.
2. Follow-Ups:
   1. After a session, you can send a follow-up message to ask for feedback, gauge the user's satisfaction, or offer additional consultation if needed.
   2. If a user hasn't responded to an inquiry or booking request, you can send a gentle reminder, ensuring they don't miss out on booking a session.

These custom messages enhance your professionalism and help maintain strong relationships with your users.