What should I do if I cannot log in?

If you cannot log in:

  • Double-check your email and password
  • Make sure caps lock is off
  • Clear your browser cache
  • Try another browser

If the issue persists, use the password reset option.

If you still cannot access your account, contact support with your registered email address for assistance.

Still need help?

Find answers about mentorship, sessions, and how iknowly works in Germany.

Contact Support