How do I report a technical issue?

If you encounter a technical issue on iknowly, you can report it through your account or contact support directly.

When reporting a problem, include:

• A clear description of the issue
• Screenshots (if possible)
• Device and browser information
• Time the issue occurred

Providing detailed information helps resolve issues faster. Technical stability is important for effective mentoring, so reporting problems quickly ensures minimal disruption. You can also reference your account dashboard for details.