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  2. Membership Plans
  3. How does the 7-day free trial work?

Membership Plans (10)

  • What is an iknowly membership plan?
  • How does the 7-day free trial work?
  • How can I cancel my membership?
  • When and how does my membership renew?
  • Can I pause my membership?
  • What happens if my mentor is unavailable or does not respond?
  • Can I change my mentor during my membership?
  • What does “Unlimited Q&A” mean?
  • What if my mentor doesn’t reply to my Q&A messages?
  • Is my Q&A communication private and secure?

How does the 7-day free trial work?

Every new iknowly membership starts with a 7-day free trial — so you can explore the platform and experience mentorship before committing.

During your trial, you can:

  • 🎁 Book one free Intro Session with your selected mentor
  • 💬 Use the chat and Q&A features to get to know your mentor and explore how iknowly works

💳 When you start your trial:

  • The payment for your first month is collected immediately but not finalized
  • If you cancel within 7 days, you’ll receive a full refund
  • If you continue after the trial, your membership automatically renews into a regular monthly subscription

🗓️ Your first billing cycle begins from the start date of your free trial, ensuring a seamless experience.

To cancel within the trial period, simply email support@iknowly.com before the end of the 7th day.

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