What is the refund policy?

The refund policy explains when payments can be refunded and how refund requests are processed.

Refund eligibility depends on:

• cancellation timing
• session type
• Membership status
• platform rules

Typical cases where refunds may apply:

• sessions cancelled within the allowed timeframe
• mentor cancellation
• technical issues affecting delivery

Refunds are processed through the original payment method. Processing time may vary depending on the payment provider.

To request a refund, use the support option inside your dashboard and provide booking details.