What is the cancellation policy?

The cancellation policy explains how sessions can be cancelled or rescheduled and what timelines apply.

General principles:

• users can cancel sessions before a defined cutoff time
• late cancellations may affect refunds
• mentors and companies must also follow scheduling rules
• repeated missed sessions may impact access

The exact cancellation window may depend on the session type or Membership structure. Users should review cancellation rules before confirming bookings.

You can cancel or reschedule sessions through your dashboard under bookings. Always cancel in advance when possible to avoid penalties or lost session time.