Help Center

How do I handle inquiries from potential mentees?

Handling inquiries from potential mentees is vital for building trust and securing bookings. Follow these steps:

1. Monitor Inquiries Regularly: Keep an eye on the 'My iknowly' tab under 'Inquiries' for any new messages or requests from potential mentees.
2. Respond Promptly: Respond to inquiries within a timely manner (ideally within 24 hours). Being responsive ensures mentees feel valued and increases the likelihood of booking a session.
3. Provide Relevant Information: Address all of the mentee's questions with clear and detailed responses. This could include:
   1. Describing your experience, skills, and areas of expertise.
   2. Explaining your availability and how to book a session.
   3. Offering a brief outline of what the mentee can expect from the session.
4. Encourage Engagement: Prompt the mentee to schedule a session or ask additional questions if they require further clarification.