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  2. Mitgliedschaftspläne
  3. How can I cancel my membership?

Mitgliedschaftspläne (10)

  • What is an iknowly membership plan?
  • How does the 7-day free trial work?
  • How can I cancel my membership?
  • When and how does my membership renew?
  • Can I pause my membership?
  • What happens if my mentor is unavailable or does not respond?
  • Can I change my mentor during my membership?
  • What does “Unlimited Q&A” mean?
  • What if my mentor doesn’t reply to my Q&A messages?
  • Is my Q&A communication private and secure?

How can I cancel my membership?

You can cancel your membership anytime by emailing support@iknowly.com from your registered email address.

🕒 Cancellations take effect at the end of the current monthly billing period.

💰 Refund policy:

  • If you cancel within 7 days of purchase and have not completed any included session, you’ll receive a full refund
  • The introductory call does not count as an included session
  • After 7 days, cancellation stops future renewals but does not generate a refund for the ongoing month
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