How do companies cancel their account?
Companies can request account cancellation through the account administration area or by contacting support. Before cancelling, organizations should review:
- active Membership plans
- scheduled sessions
- outstanding invoices
- employee access
Cancellation typically involves:
- ending recurring plans
- completing or cancelling scheduled sessions
- confirming final billing
Once an account is cancelled, employee access to mentoring and session history may be limited.
To initiate cancellation, administrators can use the company dashboard or contact support directly.
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