How can companies contact support?

Companies can contact support through the platform’s support channels for assistance with onboarding, billing, user management, or technical issues.

Support is typically used for:

• account setup questions
• billing or invoice updates
• mentorship program adjustments
• technical issues
• mentor or session concerns

To request assistance, company administrators can use the support option inside the company dashboard. This ensures requests are linked to the correct account and handled efficiently.

When contacting support, include:

• company name
• account email
• description of the request
• relevant details or screenshots

Clear information helps resolve issues more quickly.