Help Center

What happens if a mentor cancels my session?

If a mentor cancels your session, you will receive a full refund for the booking. The refund will be processed back to the original payment method used during booking. Please note that refunds are typically processed within 7 business days of the cancellation date. You will be promptly notified of the cancellation and given the option to reschedule the session with the same or another mentor, based on your preference.

We understand the importance of your time and strive to make the refund process as seamless as possible. If you have any questions regarding your refund or need assistance, our support team is available to help.