Help Center

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  2. Booking and Scheduling Mentorship Sessions on iknowly
  3. How do I cancel my session?

Booking and Scheduling Mentorship Sessions on iknowly (8)

  • How do I book a mentorship session on iknowly?
  • Can I schedule a session for a later date?
  • How do I cancel my session?
  • Why hasn't my booking request been accepted?
  • How do I check the availability of my mentor?
  • What happens if I miss my scheduled mentorship?
  • Can I book multiple mentorship sessions with the same mentor?
  • Does iknowly offer trial mentorship sessions with mentor?

How do I cancel my session?

At iknowly, you can cancel your session within the specified time frame before the scheduled mentorship, and you will be eligible for a full refund if you follow the cancellation rules as outlined in our Cancellation Policy.

To cancel a session:

  1. Go to the Sessions section on your dashboard.
  2. Locate the session you wish to cancel.
  3. Follow the prompts to complete the cancellation process.

For a full refund, make sure to cancel your session within the time frame stated in our Privacy Policy and Cancellation Policy. Cancellations made outside this time frame may be subject to a partial refund or no refund, depending on the specific terms of the mentor's policy.

We highly recommend reviewing our cancellation policy to ensure that you are within the guidelines to receive a full refund.

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