Help Center

Can I get a refund after the trial period?

💰 Refunds are available only if:

• You cancel within 7 days of confirmation, and
• You have not completed a paid session

Your membership officially starts when your mentor confirms the Intro Session — from that moment, your 7-day trial begins.

After the trial:

• Cancellations stop future renewals but do not refund the current month
• If your mentor is unresponsive or unavailable, contact support@iknowly.com for a potential refund or reassignment