Help Center

  1. For mentee
  2. Payment and Refunds
  3. Can I get a refund after the trial period?

Payment and Refunds (9)

  • How much does a mentorship cost?
  • What payment methods does iknowly accept?
  • Are there additional fees for booking mentorship sessions?
  • What happens if a mentor cancels my session?
  • How do I request a refund?
  • Will I receive an invoice for my mentorship?
  • Can I get a refund after the trial period?
  • How are invoices and VAT handled?
  • How secure are my payments and personal data?

Can I get a refund after the trial period?

💰 Refunds are available only if:

  • You cancel within 7 days of confirmation, and
  • You have not completed a paid session

Your membership officially starts when your mentor confirms the Intro Session — from that moment, your 7-day trial begins.

After the trial:

  • Cancellations stop future renewals but do not refund the current month
  • If your mentor is unresponsive or unavailable, contact support@iknowly.com for a potential refund or reassignment
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