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  2. Zahlungen und Rückerstattungen
  3. How secure are my payments and personal data?

Zahlungen und Rückerstattungen (9)

  • How much does a mentorship cost?
  • What payment methods does iknowly accept?
  • Are there additional fees for booking mentorship sessions?
  • What happens if a mentor cancels my session?
  • How do I request a refund?
  • Will I receive an invoice for my mentorship?
  • Can I get a refund after the trial period?
  • How are invoices and VAT handled?
  • How secure are my payments and personal data?

How secure are my payments and personal data?

All payments are processed via Stripe Payments Europe Ltd., a PCI-DSS certified provider.

🔐 Security Highlights:

  • iknowly never stores payment details directly
  • Personal information is encrypted in transit and at rest
  • Data is handled according to GDPR and the German Federal Data Protection Act (BDSG)
  • Only authorized staff have limited access for legitimate purposes
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